What happens in case of a hardware failure?

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How can I reach your Support in case of any problems?

Every day between 9 AM and 5 PM, our basic support hotline is available for free. Here, our...

Do I get full root access?

You get full root access for your server and can do with it what you like without any limitations...

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Our servers are either based on Linux or Windows. Various utilities (daemons) are run on the...

How can I have my server rebooted?

You can have your server rebooted any time free of charge, 24 hours a day on seven days a week....

What happens in case of a server failure?

If your server is no longer available after a reboot, you can contact our technicians by e-mail...