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How can I have my server rebooted? You can have your server rebooted any time free of charge, 24 hours a day on seven days a week.... Do I get full root access? You get full root access for your server and can do with it what you like without any limitations... How can I reach your Support in case of any problems? Every day between 9 AM and 5 PM, our basic support hotline is available for free. Here, our... How do I manage my server? Our servers are either based on Linux or Windows. Various utilities (daemons) are run on the... What happens in case of a hardware failure? What happens in case of a server failure? If your server is no longer available after a reboot, you can contact our technicians by e-mail...

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